6-15-21 Homewood suites, West Knoxville

 Well, my love for Homewood suites has been somewhat dampened!  I like that they have a "full" kitchen---full size fridge, stove, table and chairs, even a dishwasher; but  as far as handicapped mobile accessible, it pretty well sucked!  I even stressed at check in that it needs to be mobile accessible for a wheelchair.  He assured me it is.  Upon check out, the gal said it wasn't noted as being accessible.  I guess they (like so many places) don't pay attention when someone reserves a mobile accessible room.  I even went back and checked my reservation:

Your reservation for Jun-15-2021 has been confirmed.

Confirmation #93307377

Homewooduites Hilton Knoxville West at Turkey Creek
10935 Turkey Drive Knoxville TN 37934 US Maps & Directions >>

Due to the current travel environment, hotel amenities and services may be limited. Please check the Homewood Suites by Hilton Knoxville West at Turkey Creek hotel website for any updates provided by the hotel or to understand any local rules or restrictions that may be in place.

Your Room Information

 

Your Rate Information	SENIOR RATE
Rate per night
Jun-15-2021 - Jun-18-2021	134.10 USD
Total for Stay per Room Rate	402.30 USD
Taxes	69.40 USD
Total price for Stay	471.70 USD

Guest Name:	MARYANNE LABEAUME
Guests:	2 Adult
Rooms:	1
Room Plan:	1KG MOB/HEA ACC TUB STE NS

In addition to that, I knew I reserved a 1 bedroom suite, but he said it was a 2 bedroom suite and that the rate I got was really good for that.  I agree, the rate was good, but I'm beginning to think he just gave me a room and didn't consider if it was handicap accessible.  Good thing it was a 2 bedroom, we ended up sleeping in the 2nd bedroom since Ken couldn't get to the bed in the master bedroom.

No way would he have gotten into the kitchen, either.

I also had to rearrange the furniture in the living room----as I'm finding I always have to do to make room for the wheelchair.  The original set up has the side arm chair about where Ken is here.

at least the 2nd bedroom had more space so the wheelchair actually fit between the wall and the foot of the bed (after I scooted the dresser back).  Still couldn't turn his walker between the beds, though.  He had to scoot to the head of the bed sideways.

unused master bedroom

I liked that we had 2 bathrooms.  I could set up his potty chair and leave it there.

this was the only thing that spoke handicap accessible.  But it was in a tub and he can't get in a tub.

master bed towards bathroom---note the lack of room.

I also noticed the rug was terribly stained.  I know they allow dogs here, so assume it's from dogs.  Sure wouldn't want a baby crawling on the carpet!

the original set up---not made for wheelchairs.

The outside of the Homewood suites.

another problem---the toilette room door won't shut with a potty chair in place.  And the bathroom had no door.

the chair would make it into the bathroom, but knuckles would get scraped.

walker not able to make it between the master bed and wall.

barely between the dresser and bed.

wouldn't make it on the other side, either.  I did check to see if I could move the bed, but it wouldn't go.

the walker fit between the 2 beds, but wouldn't turn so he could sit.

ANother huge disappointment was no hot breakfast or evening "snack".  He said it was because they couldn't get people to work.  Now that the country is opening up again, noone wants to work.  Why would they when the government is giving them more to stay home?!  If we go to Knoxville again, I'll be looking for a different place to stay.